Two great companies and two great bits of customer service.
Gradwell.net confirm that IMO they are the best hosting company in the UK. I have a developer account with a nice shell account and easy to use system. I can host extra domains at £15.00 a year. I have 5 on my account and asked is it ripping the piss continually adding more, the reply from support was:
"We are content with the UKP15 that you pay to host each extra domain.
I have about 13 domains on my developer account, some customer have more.
You are nowhere near "too many" I am not even sure how many too many is as
the system is self limiting on disk space and bandwidth.
They also have a great soft limits policy

Endsleigh paid up for my stereo which got fried in the last storm. No quibbles, no questions, one call from their support asking me if I had Internet access, I said yes, he took me to the Sony site and allowed me the choice of a few stereos yesterday, I picked the one I wanted and it arrived by courier to my workplace today.
I get to keep the old one which I can flog on ebay as damaged, and my premium as only gone up by 8 quid.