Top Tip
If contacting an automated phone system and receive a "there is a long wait of so many minutes message", and are then asked to type in your customer number/account number, type in the wrong one (same number of digits but wrong number), you get put through to someone immediately on the last two I have tried. Not sure why but it beats the queue and you get to rectify it when you get to speak to someone.
Comments
It works because they can't call up your details from that dodgy account number, so they need to speak to you.
The other thing to do is do nothing. If you don't press any buttons then it assumes you don't have a touch-tone phone so it puts you through to a real person. I use this all the time.
Posted by: Duggie | October 10, 2003 11:21 AM
You sneaky fucker... Good one.
Posted by: SWM | October 10, 2003 05:18 PM